Announcement
🌸All items at Twisted Heart Designz of Etsy shop are handmade,unique and made with love. The pieces are prone to flaws and imperfections since they are handmade. 🌸
Featured items
Items
All Items
Reviews
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Kimber on Jun 26, 2018
4 out of 5 starsI love the item! Very excited to wear them on my wedding day. But I was dissapointed in the customer service, which is my reason for not giving a 5 star. It shouldn't have taken 14 days to get from PA to NY. And when I emailed and messaged for a tracking number or update, I tried 3 times and not once did I get a reply.
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Anastasia on Apr 18, 2018
5 out of 5 starsOMG!!! I love love love this item!!! Was shipped really fast!!!! I cant wait to wear for my wedding!!! Im super excited.
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futurefuller18 on Dec 29, 2017
1 out of 5 starsWaited 2 weeks (was told it would arrive between 2-8 days) and I never received item. Contacted the shop twice... they never responded!! But a few days later I received a refund with an automatic response from etsy that said "item lost in mail". A tracking number was never sent to me, which when I placed my order it said I would receive one, so I don't believe it was ever even sent out!! Super disappointed because now I nothing to wear at my wedding day!
Anie responded on Dec 29, 2017
I greatly apologize, The messages you sent were back to back in the past day. Before i had a chance to respond to the message you asked for a refund, So for this i greatly apologize. I messaged you as well to see if you wanted me to reship the item to you at your destination with priority mail even after i refunded your money. The item would of been free with no cost to you. However i never received a response. Again i greatly apologize to you. I try to do whatever i can to be at a customers service. My priority is 100% customer satisfaction even if i have to give a free item to make up for the inconvenience. I will email you a promo code for the inconvenience. Again i am sorry.
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hannahelizabeth926 on Nov 28, 2017
5 out of 5 starsThere was shipping trouble and I didn’t receive my item. Seller was great and sent me another immediately and it arrived before my “need by” date.
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Hillary on Oct 6, 2017
5 out of 5 starsThese were FANTASTIC! Stretchy and comfortable. I can't wait to wear them at my wedding on the beach.
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lilmissmiller1 on Sep 17, 2017
5 out of 5 starsGot my sandals today!! I love them! They will be perfect for my beach wedding in Jamaica next month!! THANK YOU!!
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Hannah on Sep 16, 2017
5 out of 5 starsI love them! I even had the post office lose then so they sent me another one free of charge! Great company!
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Stephanie on Jun 27, 2017
5 out of 5 starsI love these. They're perfect for my beach wedding! The light blue color is stunning and exactly what I wanted.
About TwistedHeartDesignz
How we started..
Shop members
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Anarosa
Owner, Maker, Designer
I discovered that I love making jewelry, cell phone charms and cell phone cases, when I decided to make my own as a hobby. I love craft stores and I am always inspired on creating new designs.
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Tyana
Creator